Giga Spin Casino Privacy Policy -

At Giga Spin Casino, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your personal data.

We operate under a reputable international gaming license and fully comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for players in the European Union, including the Netherlands.

By registering an account, making a deposit, or using our services, you agree to the practices described in this Privacy Policy.

1. Who We Are (Data Controller)

The data controller responsible for your personal data is:

Giga Spin Casino [Company registration details as per license – e.g., operated by [Legal Entity Name], registered in [Jurisdiction]] Email: support@giga-spin.net

If you have any questions about this policy or our data practices, contact our Data Protection Officer at: privacy@giga-spin.net

2. What Personal Data We Collect

We collect only the data necessary to provide our services, verify your identity, prevent fraud, comply with legal obligations, and improve your experience. Categories include:

Identity & Registration Data Full name, date of birth, email address, username, password (hashed), phone number, gender (optional)
Verification & KYC Data Government-issued ID (passport, driver’s license, national ID), proof of address (utility bill, bank statement), selfie (if required), source of funds/wealth documentation
Financial & Transaction Data Payment method details (last 4 digits of card, e-wallet ID, bank account info for withdrawals), deposit/withdrawal amounts, transaction history, currency
Technical & Usage Data IP address, device type, browser information, operating system, location data (approximate from IP), login times, pages visited, time spent, referral source
Communication Data Messages sent via live chat, email correspondence, support tickets
Marketing & Preferences Data Consent records, marketing preferences, opt-in/opt-out status, bonus participation

We do not collect sensitive personal data (health, religion, political opinions, etc.) unless voluntarily provided in support communications (and only processed as strictly necessary).

3. How We Collect Your Data

Directly from you during registration, deposits, withdrawals, verification, or communication
Automatically through cookies, pixels, server logs, and analytics tools when you use our website or app
From third-party payment providers, identity verification services, and anti-fraud systems (with your consent or as required by law)

4. Why We Process Your Data (Legal Basis & Purposes)

We process your data based on one or more of the following legal grounds:

Purpose	Legal Basis	Examples of Data Used
Account creation & service provision	Contract (performance of agreement)	Name, email, date of birth, payment info
Age & identity verification	Legal obligation	ID documents, selfie, proof of address
Anti-money laundering & fraud prevention	Legal obligation	Transaction history, IP, device data
Responsible gaming & player protection	Legal obligation & legitimate interest	Self-exclusion requests, deposit limits
Processing deposits & withdrawals	Contract & legal obligation	Banking details, transaction records
Sending service-related communications	Contract	Account notifications, bonus activation
Marketing & promotional offers	Consent (you can withdraw anytime)	Email, phone (if provided & opted in)
Website improvement & analytics	Legitimate interest	Usage statistics, device info
Dispute resolution & legal claims	Legitimate interest & legal obligation	Chat logs, transaction history

5. Who We Share Your Data With

We share data only when necessary and always under strict confidentiality:

Payment processors & banks (for transactions)
Identity & KYC verification providers
Anti-fraud & risk management services
Gaming regulators & law enforcement (when legally required)
Cloud hosting & IT service providers (under data processing agreements)
Marketing partners (only with your explicit consent)

We do not sell your personal data to third parties.

6. International Data Transfers

Some of our service providers are located outside the EEA. When we transfer data to countries without an adequacy decision, we use appropriate safeguards such as:

Standard Contractual Clauses (SCCs) approved by the European Commission
Binding Corporate Rules (where applicable)
Adequacy decisions (e.g., UK, Switzerland)

7. How Long We Keep Your Data

We retain your data only as long as necessary:

Active accounts: for the duration of your relationship with us + 5 years after closure (legal & regulatory requirements)
Closed/self-excluded accounts: minimum 5–10 years (AML & gambling regulations)
Marketing data: until you withdraw consent
Technical logs: up to 12–24 months

After the retention period, data is securely deleted or anonymized.

8. Your Rights Under GDPR

As a resident of the Netherlands/EU, you have the following rights:

Right to access your personal data
Right to rectification (correct inaccurate data)
Right to erasure (“right to be forgotten”) – subject to legal retention obligations
Right to restrict processing
Right to data portability
Right to object to processing (including direct marketing)
Right to withdraw consent at any time (does not affect prior processing)
Right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, email privacy@giga-spin.net. We usually respond within 30 days (free of charge unless requests are excessive).

9. Cookies & Similar Technologies

We use cookies, web beacons, and similar tools to improve functionality, analyze usage, and deliver personalized content. You can manage preferences via our Cookie Banner or browser settings. For details, see our separate Cookie Policy.

10. Security of Your Data

We implement appropriate technical and organizational measures to protect your data, including:

SSL/TLS encryption
Access controls & authentication
Regular security audits
Firewalls & intrusion detection
Data minimization principle

However, no system is 100% secure – we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be notified via email or prominent notice on the website. Continued use of our services after changes constitutes acceptance.

12. Contact Us

Questions or concerns? Reach out to: Email: privacy@giga-spin.net Live Chat: Available 24/7 on the website

Thank you for trusting Giga Spin Casino with your data. We are committed to safeguarding your privacy while delivering the best gaming experience.